Support

Block or Report an Account

If you’d like to block an account from sending payments or requests to you:

  1. Click the magnifying glass icon.

  2. Search for an account by entering a name, $cashtag, phone number or email. 

  3. Select the account to open the profile.

  4. Scroll to the bottom of the profile.

  5. If you need to block an account, Select ‘Block’ and follow the prompts.

To unblock an account you’ve previously blocked, follow the same steps and select Unblock.

To report another Cash account:

  1. Click the magnifying glass icon.

  2. Search for an account by entering a name, $cashtag, phone number or email. 

  3. Select the account to open the profile. 

  4. Scroll to the bottom of the profile and tap on ‘Report’

  5. Select the reason you’re reporting and follow the prompts.

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